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Privacy Policy

Effective Date: August 1, 2025
At Ingenious Gifts, operated by Ingenious Business Solutions (GST: 02AFTPB1471L1ZH), your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information in accordance with applicable Indian laws and ethical business standards.
1. What We Collect
When you interact with our website or place an order, we may collect:

  • Full name and business details

  • Email ID and contact number

  • Shipping and billing addresses

  • GST number or PAN (for B2B orders)

  • Uploaded logos and design files

  • Payment method (handled via secure gateways)

  • IP address, device/browser type, and cookies

2. How We Use Your Information
Your data is used to:

  • Process and fulfill your custom orders

  • Share quotations, invoices, and order updates

  • Dispatch orders through verified courier partners

  • Communicate via email, WhatsApp, or SMS

  • Improve our services and user experience

  • Notify you about catalogs, offers, or launches (with your consent)

We do not sell or rent your data to third parties.
3. Payment & Logistics Partners
We work with the following third-party services:

  • Payment Gateways: Razorpay, Paytm, UPI, Netbanking (we never store card/UPI info)

  • Logistics Partners: DTDC, Delhivery, Blue Dart, Maruti Courier, Gati, India Post

  • Communication Tools: WhatsApp Business, email, SMS

Each partner follows their own privacy and compliance protocols.
4. Data Protection
We use encrypted platforms (Wix & CRM tools) that comply with international security standards. Your data is stored securely and access is restricted to authorized personnel only.
5. Cookies & Analytics
We use cookies and analytics tools (like Google Analytics) to:

  • Monitor site performance

  • Understand user behavior

  • Improve content and layout

You can disable cookies via your browser settings.
6. Your Rights
You may request:

  • A copy of your personal data

  • Correction of inaccurate information

  • Deletion of your data (where legally permissible)

To raise such requests, please email us at: [Insert Email]
7. Changes to This Policy
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.
8. Contact Us
Ingenious Business Solutions
GST: 02AFTPB1471L1ZH
Email: helpdesk@ingeniousgifts.in
Website: www.ingeniousgifts.in

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